1. General Provisions
1.1. This Agreement on the use of the service (hereinafter the Agreement) is a public offer and describes the conditions for the provision of our visa service (hereinafter the Service). The execution of the actions specified in this Offer is a confirmation of the agreement to conclude a service agreement on terms and conditions, in the manner and in the scope set in the Offer.
1.2. The parties to this agreement are the Service represented by the General Director of LLC "IKP", and any capable natural or legal person using the services (hereinafter the User). The Service and the User are referred to hereinafter together as "Parties".
1.3. This agreement regulates the relationship between the User and the Service about the services provided by the Service to the User, and cancels all previous agreements between the Service and the User in this subject.
1.4. Before using the service, the User must examine and accept all the terms of this agreement. Otherwise, the User can’t use the services of the Service. Usage of the services of the Service requires the User's full agreement with the rules, terms, restrictions and other terms of cooperation set out in this document at the time of the provision of services.
1.5. This agreement does not cancel the current legislation of the countries of registration and the location of the Service and the User, as well as contractual relations between the User and the Payment system (systems). If the User is unable to use the services of the Service under the terms of the current legislation or other arrangements, the usage of these services by the User is prohibited by these rules and will be recognized as illegal.
1.6. For certain types of services and products, special and / or additional conditions and rules are applied, which are regulated by special supplementary agreements.
2. Terms and definitions
2.1. The service is owned by “IKP” LLC and is the agency for the services for the preparation of documents and the provision of advice in obtaining an immigration or non-immigrant visa (Green Card) in the United States. Information on these services, the procedure for their provision and payment is posted on the Internet at www.pangaea-eb5.com.
2.2. A user is any capable physical or legal entity using the services of the Service and accepting the terms of this offer.
2.3. Electronic currency is a monetary and / or other obligation between the developer of this currency and its user, expressed in electronic form.
2.4. The payment system is a software and hardware product developed by a third party and represents a mechanism for the implementation of accounting of monetary and / or other liabilities, as well as the organization of mutual settlements between its users.
3. Subject of the agreement
3.1. The subject of this agreement is the consulting services of the Service for obtaining immigration and non-immigrant visas, preparing a package of documents, conducting online registration on specialized services for the purpose of obtaining a visa or participating in the Green Card Lottery, as well as other services described on the Service's website.
3.2. The Service offers its services to all Users and does not verify the eligibility and legitimacy of the User's possession of electronic currencies and / or financial means used to pay for services and does not supervise the User's operations in any of the Payment Systems. At the same time, Service reserves the right to cancel the ongoing operation, and to return the electronic currencies and / or financial means introduced by the User without explaining the reasons.
3.3. Payment systems and / or financial institutions are solely responsible for the funds entrusted to them by the User. The Service can’t be a party to the agreement between the Payment system and / or the financial institution and the User, and in no way, bears no responsibility for the incorrect or unauthorized use of the Payment System facilities by the User, and also for the abuse of the functionality of the Payment System by the User. Mutual rights and obligations of the User and the Payment system and / or financial institution are regulated by the relevant contracts.
3.4. Payment for the services of the Service, as well as another operation offered by the Service to the User, is considered to be irrevocable, i.e. can’t be canceled by the User after its completion - receipt by the User of the transaction due to him under previously accepted terms.
3.5. The Service has the right to suspend or cancel the current operation if the authorized bodies receive information about the unauthorized possession of the User by electronic currencies or financial means and / or other information that makes it impossible for the Service to provide services to the User.
3.6. The Service has the right to suspend or cancel an ongoing operation if the User violates the terms of this agreement.
4. Services provided by the Service
4.1. The Service provides consulting services on obtaining immigration and non-immigrant visas, preparing a package of documents, conducting online registration on specialized services for the purpose of obtaining a visa or participating in the Green Card lottery, provided by it both on its own behalf and on the basis of agency contracts with suppliers of Goods and services.
4.2. The Service undertakes to provide the User with the necessary technical and consulting support related to the provision and payment of services.
4.3. Ordering the services of the Service, managing the transaction process or obtaining information on the progress of the transaction by the User are made only with the help of the appropriate user interface located on the Service's website.
4.4. Any of the Services provided by the Service is deemed to be provided from the moment the User receives the necessary package of documents and / or confirms the online registration.
4.5. The service has the right to suspend the provision of services for technical support or site upgrading.
4.6. The Service has the right to refuse further rendering of services if the User carries out actions that lead or have led to the deterioration in the operability of the system providing the provision of services.
5. Cost of services
5.1. The cost of services is determined by the Service's management and is published on the Service's website. The Service's management is entitled to change the prices for the services of the Service without further notice.
5.2. In addition to the established pricing, the User also reimburses all additional costs for postage, telephone, fax and others costs that arose during the business relationship with the Service.
6.1. The Service is not a tax agent for the User, and will not notify the User of its tax costs. The User undertakes to independently pay all taxes required by the tax laws of his place of residence.
6.2. In case that the authorities require the Service to pay the User's taxes or cover the debts arising from the User's refusal to pay taxes, the User agrees to compensate the Service for all such payments.
7. Warranties and Liability of the Parties
7.1. The Service provides its services on an "as it is" basis, as they are described on the pages of the Service website and does not offer any additional guarantees.
7.2. Service guarantees execution of obligations to the User only within the amounts paid by the User for the provision of services.
7.3. Service will do its best, but does not guarantee that its services will be available round-the-clock and daily. The Service does not bear any responsibility for losses, lost profits and other costs incurred by the User as a result of the inability to access the site and services of the Service.
7.4. The Service does not bear any responsibility for losses, lost profits and other costs of the User, resulting from delays, errors or failures in the conduct of bank payments or electronic transfers.
7.5. The Service does not bear any responsibility for losses, lost profits and other costs of the User, which resulted from erroneous expectations of the User regarding the tariff rates of the Service and other subjective factors.
7.6. The User guarantees compensation for losses of the Service (management company, managers and employees) in cases of claims or claims directly or indirectly connected with the use of the Service by the User, except for damages caused by the guilty (deliberate or careless) actions of the Service itself.
7.7. The User guarantees that he is the owner or has the rightful grounds for disposition of the amounts of money used in his transactions.
7.8. The user guarantees that his operations are not used for illegal trade, financial fraud, money laundering and legalization of money obtained illegally and other illegal actions.
7.9. The User undertakes to provide all information necessary for the provision of the Services, as well as information on any transaction on the first request of the Service, including successful and unsuccessful payments, delivered and not delivered goods and / or services.
7.10. The User undertakes not to falsify the communication flows associated with the operation of the Service.
7.11. The User acknowledges that the contents of the Service's website fall under the protection of the legislation on the protection of property rights, intellectual property and copyrights. Unauthorized usage of this content is illegal.
7.12. The User is responsible for the functionality and the possibility of using his personal computer and / or other equipment necessary to access the transaction system through the service interface.
7.13. The Service shall not be liable for losses and / or damage (loss) arising from the inability of the User to use his own equipment and / or its elements and / or the lack of the necessary full or partial functionality of his equipment or its components.
7.14. All claims on the part of the User about improper performance of the Service by its Service (orders) must be presented to the Service no later than five days after the date of the transferring of the corresponding instruction (order) to the service.
8. Information protection, access and communication
8.1. Due to security reasons, the Service does not process orders or requests received from the User by e-mail (e-mail) from an email box that was not previously registered in the Service.
8.2. Written messages of the Service to the User are considered fulfilled from the moment of sending them to the User’s latest address, known by the Service.
8.3. Any requests made by the User to the Service come into force and will be valid only after they have been fully received by the service and correctly identified the User as the Party of the contract, while the User as the Party to the contract will be responsible for all operations up to this point.
8.4. The User undertakes to take all necessary measures to maintain confidentiality and protect personal data from unauthorized usage and access by third parties.
8.5. Service reserves the right to refuse to use the Service to the User, in case of doubt about the legality of the User's actions.
8.6. The Service undertakes to maintain confidentiality with respect to the User's personal data, except when:
- information is publicly available;
- disclosed on demand or with the permission of the User;
- requires the disclosure at the request of the court or authorized state bodies.
8.7. According to FL 115 and 116, the Service has the right to require identification of the User by requesting passport data, registration address, cell phone, INN or Insurance number of the individual account.
9. Force Majeure
The parties will not be liable to each other for delays or non-fulfillment of their obligations arising from the occurrence of force majeure circumstances, including natural disasters, fire, flood, terrorist acts, changes in legislation, civil unrest, as well as non-operation of Payment systems, power supply systems, communication networks and providers of Internet services.
10. Consideration of disputes.
10.1. All disputes and disagreements on this Agreement are settled through negotiations. In case of occurrence of claims, the User needs to contact the contacts listed on the site in the "Contacts" section.
10.2. The Service Administration does not bear responsibility and does not compensate for losses incurred due to improper usage of the service, as well as errors made by the User when completing the form of exchange or payment, which may lead to the transfer of funds to erroneously given requisites.
10.3. . If it is impossible to resolve the dispute through negotiations, the parties submit the case to the Arbitration Court of the city of Lipetsk.
11. Changes to the agreement
11.1. This agreement is located for public access on the Service's website and can be changed and supplemented by the Service management unilaterally without additional notice to the User. Changes come into force from the moment of publication of the agreement on the website of the company https://pangaea-eb5.com.
11.2. The obligations of the Service provided for in this Agreement may be transferred to them by third parties.
12. Special terms of payment and SMS usage
By clicking the "Pay" button and the "Complete registration" button, you understand and confirm that:
- You are already 18 years old (21 years old if you are a US citizen);
- The account replenishment service was provided to you in full, and you have no claims to this site and any structures providing technical support for payment;
- Funds are transferred irrevocably;
- The number and cost of the request without VAT * are indicated when performing the transaction in the form on the website. You can get the exact cost in rubles from your service provider (in case of using SMS payment);
- In case that the laws of your country, or your moral and ethical standards do not allow you to be on this site, ABSTAIN from viewing the contents of this site;
- You understand that if one or more of the conditions of this agreement are violated by you, then the owner of this site, as well as any structures that carry out technical support for payment, are not responsible for your actions, and can’t be responsible for possible consequences associated with viewing Content of this site.
13. Requisites of LLC "IKP"
Full name: Limited Liability Company "PANGAEA INVESTMENT COMPANY"
The abbreviated name: LLC "IKP"
INN / KPP 4825118410/482501001
Legal address: 398050, Lipetsk region, Lipetsk, Plekhanov Square, Building 3, premise 6, office 503
Actual address: 398050, Lipetsk region, Lipetsk, Plekhanov square, house 3, premise 6, office 503
Phone: +7 (495) 108-49-28; +7 (4742) 52-20-82
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